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Steve Domingo

USER EXPERIENCE + product desigN 

I’m a user experience and product designer with extensive experience in UX design working in several industries including enterprise financial services, cloud communications, health & wellness, startups, B2B, and B2C. Deeply committed to the craft of design, I transform complex ideas into elegant, human-centered experiences.

I solve problems through use of design thinking principles, support of UX research methodologies, and concept-to-delivery processes. I thrive in collaborative partnerships across design, product, and development teams, advocating for customers, and shipping innovative products that drive impact towards business success.

SELECTED CASE STUDIES

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From Reliable to Remarkable: Seamless Deposits for
50 Million Customers
JPMorgan Chase & Co.

A research-backed design catapults this celebrated feature at launch to a 6 percentage points YoY increase in all check deposits.

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Turning Product Confusion into Customer Confidence
JPMorgan Chase & Co.

Redesign for the product comparison experience that drove 30% more account openings and accelerated feature launches by 40%

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Transforming the Hassle of Paper Receipts Into a Loyalty-Boosting Feature
JPMorgan Chase & Co.

How a seamless digital receipt feature strengthened loyalty, reduced churn, and exceeded targets by 275%

GoFar Rewards
Wells Fargo

A UI/UX visual study — A freshly engaging and reimagined rewards program

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